PRIVACY POLICY

Effective date: 31/12/2026
Last updated: 02/04/2026

This Privacy Policy explains how Nexodyne (“Nexodyne,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our websites, including nexodyne.org and any pages, forms, quizzes, checkout flows, and related services that link to this Privacy Policy (collectively, the “Service”).

This Privacy Policy applies to adults and is written for parents/guardians and adult visitors.

1) WHO WE ARE (DATA CONTROLLER)

Controller / Business name: Nexodyne Limited, Company ID 16539459; NEXODYNE.
Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@nexodyne.org
Contact form: https://www.nexodyne.org/contact

If you are in the UK/EU, this section identifies the organization responsible for deciding how and why personal data is processed (often called the “controller”).

2) SUMMARY (PLAIN ENGLISH)

We collect information you choose to share (like your email and your quiz selections) and information collected automatically (like basic device and usage data, cookies, and log data). We use it to:

• Provide your results and deliver digital products you purchase
• Send program updates (weekly/2x weekly/3x weekly) if you sign up
• Improve our Service (performance, security, and product quality)
• Measure advertising and website effectiveness (e.g., YouTube ad performance) where permitted
• Comply with legal requirements and prevent fraud/abuse

We do not design the Service for children under 13, and we ask adults not to submit children’s personal details.

3) INFORMATION WE COLLECT

A) Information you provide directly

Depending on how you use the Service, you may provide:

1. Contact information
   • Email address
   • Name (optional)
   • Country/region (optional)
2. Quiz / assessment responses (parent-focused)
   • Your selections and answers to parent-focused questions (e.g., routines, boundaries, communication patterns)
   • General child age range (if you choose to provide it)
   • Preferences about the type/cadence of guidance you want
3. Purchase and delivery information (if you buy)
   • Transaction identifiers and purchase history
   • Plan selection (e.g., $29/$49/$99)
   • Delivery status (e.g., confirmation that content was sent/opened), if available

We do not want children’s personal information. Please do not enter a child’s name, exact date of birth, school, address, phone number, photos, voice recordings, or other identifying details into any form or quiz. If we discover such information, we may delete it.

B) Information collected automatically

When you visit the Service, we (and our service providers) may automatically collect:

• Device and network data: IP address, browser type, device type, operating system, language, approximate location (derived from IP), time zone
• Usage data: pages viewed, clicks, scroll depth, referral source, time spent, errors, performance metrics
• Cookie and similar technology data: identifiers stored in cookies/local storage/pixels and event data (see Section 8)

C) Information from third parties

We may receive information from:

• Payment processors (e.g., confirmation that a payment succeeded; we do not receive full card numbers)
• Email delivery providers (e.g., bounce status, deliverability metrics)
• Analytics / advertising partners (e.g., aggregated attribution reports, conversion events, ad engagement)

4) HOW WE USE INFORMATION (PURPOSES)

We use information for the following purposes:

1. Provide and operate the Service
   • Deliver quiz results and digital materials
   • Maintain accounts or purchase access where relevant
   • Provide customer support
2. Deliver your program and updates
   • Send the weekly/2x weekly/3x weekly guidance you purchased or requested
   • Send printables, checklists, scripts, and related resources
3. Improve and develop the Service
   • Understand usage patterns
   • Fix bugs and improve performance
   • Test and refine content and funnels
4. Marketing and communications
   • Send emails about your plan, updates, and relevant resources
   • Send optional promotional emails where permitted by law (you can opt out anytime)
5. Advertising measurement and attribution
   • Understand whether ads (including YouTube ads) led to visits, signups, or purchases
   • Limit frequency and reduce irrelevant advertising (where enabled)
6. Security, fraud prevention, and legal compliance
   • Detect suspicious activity, protect accounts, prevent abuse
   • Enforce terms and comply with legal obligations
7. Research and insights (de-identified/aggregated where possible)
   • Create aggregated statistics (e.g., “X% of parents struggle most with routines”)
   • These insights are not intended to identify individuals

5) LEGAL BASES (UK/EU GDPR)

If you are located in the UK/EEA, we rely on one or more of the following legal bases:

• Contract: to deliver content you requested or purchased, and to provide the Service
• Consent: for optional marketing communications in some contexts; for non-essential cookies/tracking where required
• Legitimate interests: to secure and improve the Service, prevent fraud, and understand how our Service performs (balanced against your rights)
• Legal obligation: to comply with laws and respond to lawful requests

You can withdraw consent at any time (for example, by using cookie controls or unsubscribing from marketing emails).

6) HOW WE SHARE INFORMATION

We may share information in the following circumstances:

A) Service providers (processors)

We may share information with vendors who perform services for us, such as:

• Website hosting and content delivery
• Email sending and customer support tools
• Analytics providers
• Payment processing
• Security and fraud prevention

These providers are contractually limited to using information to provide services to us.

B) Advertising and analytics partners

If you accept relevant cookies/trackers (where required), we may share limited identifiers and event data with advertising/analytics partners to measure and improve campaigns. This can include cookie IDs, device IDs, and conversion events.

C) Legal and safety

We may disclose information if required to do so by law, or if we believe disclosure is necessary to:

• Comply with a legal process or lawful request
• Protect the rights, safety, or security of Nexodyne, our users, or the public
• Investigate fraud or security issues

D) Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction (subject to this Policy and applicable law).

7) DATA RETENTION

We keep personal information only as long as necessary for the purposes described in this Policy, including:

• Quiz responses: retained to deliver your results and improve the Service (often stored in de-identified/aggregated form where possible)
• Email subscriptions: retained until you unsubscribe or we stop sending messages
• Purchases: retained as needed for fulfillment, accounting, dispute resolution, and legal compliance
• Logs/security data: retained for a limited period to maintain security and troubleshoot

Retention periods may vary depending on legal requirements and operational needs. When information is no longer needed, we delete or de-identify it.

8) COOKIES, PIXELS, AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies (such as pixels and local storage) to operate and understand the Service.

A) Types of cookies we may use

1. Strictly necessary cookies
   Required for the Service to function (security, load balancing, session management).
2. Preferences cookies
   Remember settings (e.g., language or region).
3. Analytics cookies
   Help us understand traffic and improve performance (e.g., page views, click patterns).
4. Advertising/marketing cookies (where enabled)
   Used to measure ad effectiveness and, in some cases, personalize ads or limit frequency.

B) Your cookie choices

• Where required by law, we ask for your consent before placing non-essential cookies.
• You can manage cookies via our cookie banner/settings and also through your browser/device settings.

Note: If you disable cookies, some features may not function correctly.

C) Do Not Track

Some browsers offer a “Do Not Track” feature. There is no universal standard for responding to DNT signals, so we may not respond to them. We do, however, provide cookie controls where required.

9) EMAILS AND MARKETING

You may receive emails from us if you:

• Purchase a plan or request delivery of your results
• Subscribe to updates
• Request customer support

Unsubscribing: You can opt out of marketing emails using the “unsubscribe” link in the email. Even if you opt out of marketing, we may still send transactional or service-related messages (e.g., purchase confirmations, important updates about your plan delivery).

10) AUTOMATED DECISION-MAKING / PROFILING

Our quiz may generate a score or profile (e.g., a four-pillar breakdown) based on your selections. This is used to provide educational insights and recommended resources.

• It is not intended to produce legal effects or similarly significant effects about you.
• You may contact us if you believe the results are incorrect or want clarification.

11) SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website or system can be guaranteed 100% secure. You are responsible for keeping any login credentials confidential.

12) INTERNATIONAL TRANSFERS

If you access the Service from outside the country where our servers or providers are located, your information may be transferred across borders and processed in other countries.

Where required (e.g., UK/EU), we use appropriate safeguards for international transfers (such as standard contractual clauses or other lawful mechanisms).

13) CHILDREN’S PRIVACY (IMPORTANT)

The Service is intended for adults (parents/guardians). We do not knowingly collect personal information from children under 13.

• We ask that children do not use the Service and that adults do not submit children’s identifying information.
• If you believe a child has provided personal information to us, contact us at [insert privacy email] and we will take steps to delete it.

14) YOUR PRIVACY RIGHTS AND CHOICES

A) UK/EEA rights

If you are in the UK/EEA, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (in certain circumstances)
• Restrict or object to processing (in certain circumstances)
• Data portability (in certain circumstances)
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with your local data protection authority (e.g., the ICO in the UK)

You can submit a request by contacting [insert privacy email]. We may need to verify your identity.

B) United States privacy rights (state-specific)

Depending on where you live, you may have rights such as:

• Right to know/access the categories of personal information collected
• Right to delete (with exceptions)
• Right to correct
• Right to opt out of certain targeted advertising / “sharing”
• Right to limit use of certain sensitive personal information (if applicable)
• Right to non-discrimination for exercising your rights

Opting out of targeted advertising: Where we use advertising cookies/trackers, you may be able to opt out via our cookie settings and/or “Do Not Sell/Share” controls (if provided), plus browser/device advertising controls.

We do not knowingly sell personal information in the traditional sense. However, some advertising/analytics practices may be considered “sharing” under certain US state laws. We provide controls where required.

15) THIRD-PARTY LINKS

The Service may contain links to third-party sites. We are not responsible for the privacy practices of those third parties. You should review their privacy policies before providing them information.

16) CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the “Last updated” date. Your continued use of the Service after the update means you understand the updated Policy.

17) CONTACT US

If you have questions, requests, or complaints about privacy, contact:

Nexodyne Privacy
Email: info@nexodyne.org
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

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